Privacy Policy

This privacy policy outlines how Granary Developments will use and protect any information you provide to us, whether personal or business to maintain our relationship. It applies to customers, suppliers, partners and co-contractors, together referred to as ‘you’.

The policy details how Granary Developments uses and protects any information that you provide when you visit www.granarydevelopments.com and is in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

For the purposes of data protection law Granary Developments are the controller.  That means that we are responsible for deciding how we retain and use personal data about you.

The Type of Data we hold:

We will keep and use some personal details about you as part of our relationship with you, usually this will be:

  • Name and/or address.
  • Details of contact we have had with you in relation to the provision, or the proposed provision, of our services.
  • Details of any services you have received from us.
  • Our correspondence and communications with you.
  • Information about any complaints and enquiries you make to us.
  • Information from research, surveys, and marketing activities.
  • Information we receive from other sources, such as publicly available information.

Why we hold Data:

We may hold and use your data as follows:

  • To fulfil any contract, we have or may have with you.
  • Management of our relationship with you.
  • For day to day business performance.
  • To provide you information you require from us to assist your purchase of property.
  • To improve and review our customer service experience.
  • To review and improve our business development.
  • Invitation to any events we may hold.

How long do we keep your data?

We will only retain your data for as long as it is necessary to fulfil the purposes for which is collected.  UK statutory requirements state data can be retained for up to 6 years or longer in construction contracts and to meet HSE requirements. Retention maybe determined on a case by case basis.

Who can access your data?

Access to your information is strictly controlled and limited to those who require it.

Granary Developments ensure that in-transit data is always secured using secure protocols. Where business requirements necessitate the use of removable storage, flash drives or external hard drives, these devices will be encrypted.

Changes and access to your data:

If you think the information is incorrect at any point, you may request to see what information we retain, and have it updated or deleted if it is not important to business needs by contacting us via enquiries@granarydevelopments.co.uk

We aim to action request immediately, but it may take 10 days to process.

CCTV:

Granary Developments uses CCTV images to provide a safe and secure workplace for employees and visitors to company premises and sites, and to protect company property.

Granary Developments CCTV does not use audio, with only images recorded.  Images that are stored are erased or destroyed once the purpose of the recording is no longer required. There is a restriction on access to and disclosure of photos. Where a law enforcement agency investigates a criminal offence, contents may be stored longer.

When visiting our Website:

Granary Developments Ltd (“us”, “we”, or “our”) operates www.granarydevelopments.com  (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We will store your IP address on our server. We will also use your IP address for analytics and usability testing. This may involve sharing your IP address with Google. We also collect the digital signature of your device and timestamp.  We may also use your IP address and device’s digital signature to block any disruptive use of our website.

When posting a comment, message or requesting a viewing:

We will collect your email address, telephone number and full name. Your details will be stored on our server and we will keep your data safe using industry standards.

When will we contact you?

If you have provided us with your email address or telephone number, we will contact you:

  • If you submit a comment
  • If you submit a message
  • If you request a viewing
  • If you reach out to us via social media, we will reply via social media.

Your personal details will be stored on our server but not passed to a third party unless disclosure is permitted or required by law.

If you choose to engage in social media, we assume you have consented to the publication of your personal information.

Third-party access to your data

We employ and contract people and other entities to perform certain tasks on our behalf and who are under our control. We may need to share personal information with these agents in order to provide you with products or services. Unless we tell you differently, our agents do not have any right to use personal information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of personal information with our agents.

Use of cookies

Cookies are files containing small amounts of data that could include a special anonymous identifier. Sent to your browser from a website, cookies are stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Use of third-party cookies on our website

We use Google Analytics to help improve our website. Google Analytics use cookies to find out how you use our website to enable us to optimise your experience. If you use our website, we assume you accept the use of cookies by Google Analytics.

If you do not wish to receive cookies from our website or Google Analytics, please change the cookie settings in your browser.

More information on the privacy practices of Google, including Google Privacy & Terms is available at web page: https://policies.google.com/privacy

Transfer of Data

Granary Developments will take all steps reasonably necessary to ensure that your data is handled safely and in compliance with this Privacy Policy and that there will be no transfer of your Personal Data to an entity or country unless appropriate safeguards are in place including the protection of your information and other personal data.

Disclosure of Data

Granary Developments may disclose your Personal Data in good faith as to the need for such action:

  • To fulfil a contractual obligation or legal requirement.
  • To protect and defend the rights or property of Granary Developments
  • To ensure the personal safety of users of the Service or the public
  • To prevent or investigate possible wrongdoing in connection with the Service
  • Protection against legal liability.

Security

We commit ourselves to ensuring that your information is secure. To prevent unauthorised access or release, we have put in place effective physical, electronic, and managerial processes to protect and safeguard the information we gather online.

Changes to Policy:

Granary Developments may change this policy from time to time by updating this page. You are encouraged to regularly check this Privacy Policy for any changes. Changes to the policy will be effective upon posting on this website.  This policy is effective from 13/03/2020.

Complaints

If you are unhappy with the way we have used your personal data please contact us  by e-mailing enquiries@granarydevelopments.co.uk.

You are also entitled to make a complaint to the Information Commissioner’s Office which you can do by visiting www.ico.org.uk.

If you have any further questions about our privacy policy, please contact us.